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IRCC Contact Numbers, Offices, and Online Support | Your Complete Guide
Posted on 20-12-2024

IRCC Contact details: Numbers, Offices, and More

When dealing with Canadian immigration, knowing how to contact Immigration, Refugees, and Citizenship Canada (IRCC) is crucial for ensuring a smooth process. Whether you’re a resident, a visa applicant, or someone abroad looking to immigrate, IRCC offers multiple ways to address your queries. This guide provides all the essential details about IRCC contact numbers, office addresses, and online methods to get in touch.

Table of Contents

  1. IRCC Contact Online
  2. IRCC Contact Number (In Canada)
  3. IRCC Contact Number (Outside Canada)
  4. IRCC Offices Inside Canada
  5. IRCC Offices for Appointments
  6. IRCC Visa Offices
  7. Conclusion
  8. Frequently Asked Questions (FAQs)

IRCC Contact Online

Web Form

The IRCC web form is one of the most convenient ways to reach out for:

  • Checking the status of your application.
  • General inquiries about programs and services.
  • Updating contact details.
  • Reporting technical issues or modifying application details.
  • Adding, changing, or removing a representative.

Social Media

IRCC also provides assistance via Facebook and Twitter:

  • Twitter Direct Messages (DMs): Available Monday to Friday, 9 a.m. to 5 p.m. EST.

Note: Responses via social media are limited to general inquiries.

IRCC Contact Number (In Canada)

If you're in Canada, you can reach IRCC at 1-888-242-2100. Below are the services available:

ServicePurposeDescription
Automated telephone service (in Canada only)With a touch-tone telephone check the status of your application
Listen to pre-recorded information about our programs.
IRCC contact number: 1-888-242-2100
Availability: 24 hours a day, 7 days a week
Client support centre agent (in Canada only)Available in French and English
Get help with general and case-specific enquiries.
IRCC contact number: 1-888-242-2100
Availability: Monday to Friday, 8 a.m. to 4 p.m. (your local time)
Not available on statutory holidays
Teletypewriter (TTY) serviceCall IRCC via the Bell Relay serviceIRCC contact number:
1-800-855-0511 (Voice to TTY)
711 (TTY to Voice)
1-800-855-1155 (TTY to TTY)
Availability: Monday to Friday, 8 a.m. to 4 p.m. (your local time)
Not available on statutory holidays

Note: IRCC does not expedite applications through phone inquiries.

IRCC Contact Number (Outside Canada)

For applicants outside Canada:

  • Phone: 1-613-944-4000
  • Email: Send queries to question@cic.gc.ca.
  • Web Form: Submit a Case-Specific Enquiry for detailed assistance.

IRCC Offices Inside Canada

IRCC operates several processing centers across Canada. While these offices do not provide public assistance, they handle various application processes:

Edmonton Case Processing Centre (CPC)

Services:

  • Temporary resident permits/extensions.
  • Work/study permits.
  • Permanent residence applications under specific pathways.

Address:

Immigration, Refugees and Citizenship Canada c/o General, Station 005, 9700 Jasper Avenue NW, Suite 55 Edmonton, AB T5J 4C3

Mississauga Case Processing Centre (CPC)

Services:

  • Sponsorship applications for family members.
  • Permanent residence applications for protected persons.

Addresses:

  1. P.O. Box 6100, Station A, Mississauga, ON, L5A 4H4
  2. 2 Robert Speck Parkway, Suite 300, Mississauga, ON, L4Z 1H8

Sydney Case Processing Centre (CPC) and Centralized Intake Office (CIO)

Services:

  • Permanent resident cards.
  • Citizenship applications.
  • Permanent residency applications under various programs like FSWP, PNP, etc.

Ottawa Case Processing Centre (CPC)

Services:

  • Visitor visas from within Canada (students/temporary workers).
  • Permanent residence visa processing for the U.S. and Canada.

Addresses:

  • Temporary Resident Visa Section: P.O. Box 8780 STN T CSC, Ottawa, ON, K1G 5A9
  • Operations Support Centre: P.O. Box 8784 STN T CSC, Ottawa, ON, K1G 5J3

IRCC Offices for Appointments

IRCC appointment offices are scattered across Canada in major cities such as Toronto, Vancouver, and Calgary. Below are a few locations:

  • Toronto (Etobicoke): 5343 Dundas Street West, Suite 105, Toronto, ON, M9B 6K5
  • Vancouver: 1148 Hornby Street, Vancouver, BC, V6Z 2C3
  • Calgary: Harry Hays Building, 220 4 Avenue SE, Room 210, Calgary, AB, T2G 4X3

For complete addresses, refer to the IRCC directory.

IRCC Visa Offices

Visa offices handle applications for:

  • Permanent residency.
  • Visitor visas.
  • Study/work permits.
  • Refugee resettlement.

These offices are located globally in Canadian embassies and consulates. Click here for an updated list of visa offices worldwide.

Conclusion

Reaching out to IRCC can be straightforward if you know the right channels. Whether it’s through their web form, social media, or direct phone lines, IRCC ensures applicants have multiple ways to get assistance. For detailed applications like permanent residency or temporary visas, always refer to the specific office handling your case.

Stay updated with the latest immigration news and ensure you have accurate information when contacting IRCC.

Frequently Asked Questions (FAQs)

Q1. What is the IRCC contact number inside Canada?

Ans: The IRCC contact number for residents is 1-888-242-2100.

Q2. Can I expedite my application by contacting IRCC?

Ans: No, contacting IRCC will not expedite your application process.

Q3. How can I contact IRCC from outside Canada?

Ans: Use the phone number 1-613-944-4000, submit a web form, or email at question@cic.gc.ca.

Q4. Can I visit IRCC offices without an appointment?

Ans: No, most IRCC offices are appointment-only or process applications via mail.

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